Have you ever experienced an occasion when an important deadline is missed or there are more urgent tasks to do than time in the day? Here’s three things you can do to help reduce the stress of a busy real estate office.
“The art of communication is the language of leadership.” – James Humes
Have one point of contact:
Communicating with a team of people can be confusing. When 4 team members are cc’d on an email it’s only a matter of time before something is missed because it was assumed another team member was handling it.
Whether you are part of a team, or are doing a deal with one, make it clear early on who will be the main point of contact.
Unmet expectations can be a source of frustration and it’s entirely preventable. At the beginning of the deal talk your client through the process. Communicate what you will be responsible for and what they will be responsible for. Most importantly, ask them to confirm their expectations. If there is an unreasonable expectation on your client’s side, talk about it early on, before a deal is struck. Be clear and concise when communicating expectations.
Stay in the drivers seat:
Send required documents and material before your clients ask for it. Sending important information ahead of time will keep your schedule more open for unexpected requests.
Building “margin” into your time is as important as building margin into your commissions.
“The basic building block of good communications is the feeling that every human being is unique and of value.” – Unknown
Real estate is a very rewarding business. Stress management is an important component to advancing your business. Communicating ahead of deadlines and setting one point of contact makes it easier to reduce stress in real estate. Do you have any suggestions or tips to reduce stress in your real estate business? Let us know in the comments below. Have a great day and best of luck as you advance your business.
Passionate about helping leaders grow their business, Jonathan Whiting is co-founder of StreetText. In addition to StreetText Hub, Jonathan has written for TechVibes and REM Magazine.